7391x Dumps Book

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Exam Name:
Avaya Aura Call Center Elite and Call Center Elite Multichannel Implementation Exam
Exam Code:
7391x
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  • 75 Questions
  • Update on Feb 17, 2020
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7391x Microsoft

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Sample Questions

FREE 7391x Microsoft Exam Question 1

Which three items are needed to properly configure a hunt group in an Expert Agent Selection (EAS) enabled call center? (Choose three.)

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7391x Microsoft Free Exam Question 2

When creating a vector directory number, or VDN, which four options must be configured to ensure that the call center works correctly? (Choose four.)

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7391x Microsoft Exam Questions 3

To ensure that announcements always start at the beginning when played as part of a vector, which action must be taken?

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7391x Microsoft Dumps Exam Question 4

A customer wants the ability to track the call types for Automatic Call Distribution (ACD) calls answered by agents. These call types will be defined by the customer.
Which call center feature can the customer use to track their defined call types?

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FREE 7391x Microsoft Exam Question 5

A supervisor with console permission can enter an agent’s login ID, and add or remove an agent’s skill via Feature Access Code (FAC). Agents can also dial FAC to add or remove a skill. Which statement is true about the configuration of this feature?

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