OG0-092 The Open Group

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Sample Questions

Free OG0-092 Sample Question 1

Scenario: Rollins Manufacturing Please read this scenario prior to answering the question Rollins Manufacturing is a major supplier in the automotive industry, headquartered in Cleveland, Ohio with manufacturing plants in Chicago, Sao Paulo,  Stuttgart, Yokohama,  and Seoul. Each of these pl ants has been oper ating its own Manuf acturing Requirements  Planning (MRPII) system, produc tion scheduling, and custom de veloped applic ations that  drive the automated production equipment at e ach plant. Rollins is implementing lean  manufacturing principles to  minimize waste and improve the  efficiency of all of its  production operations. During a recent exercise  held for internal quality improvement, it  was determined that a significant reductio n in process waste c ould be achieved by  replacing the current MRPII and scheduling systems with a common Enterprise Resource  Planning (ERP) system located  in the Cleveland data center. This central system would  provide support to each of the plants replacing  the functionality in the existing systems. It  would also eliminate the need for full data  centers at each of the plant facilities. A  reduced number of IT  staff could support the  remaining applications. In some cases, a  third-party contractor could provide those  staff. The Rollins Enterprise Architecture  department has been operating for severa l years and has mature, well-developed  architecture governance and de velopment processes that ar e strongly ba sed on TOGAF  9.At  a  recent  meeting,   the  Architecture  Review  Bo ard  approved  a   Request  for  Architecture Work from the Chief Engineer of  Global Manufacturin g Operations who is  the project sponsor. The request covered the  initial architectural investigations and the  development of a comprehensive architectur e to plan the transformation. The Common  ERP Deployment architecture pr oject team has now been fo rmed, and the project team  has been asked to develop an Architecture Vi sion that will achieve the desired outcomes  and benefits. Some  of the plant managers have expre ssed concern about  the security and  reliability  of  driving   their  MRPII  and  pr oduction  scheduli ng  from  a  ce ntral  system  located in Cleveland.  The Chief Engineer  wants to know how thes e concerns can be  addressed. Refer to the Roll ins Manufacturing Scenario:  You are serving as the Lead Enterprise  Architect for the  Common ERP Deployment  architecture project. One of the earliest initia tives in the Enterprise Architecture program  at Rollins was the definition of  a set of IT principles and ar chitecture princi ples that are  well aligned with the overall  enterprise principles. These  now need to be  updated to  address the concerns raised. Y ou have been asked to select a set of principles most  appropriate for guidin g the team to define  a robust solution.  [Note: You should assume that  Rollins has adopted th e example set of pr inciples that are  listed and defined in  TOGAF 9, Section 23.6.] Base d on TOGAF 9, which of the  f ollowing is the best answer?

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Free OG0-092 Sample Question 2

Scenario: Global Mobile 1  
Please read this scenario pr ior to answering th e question Global Mo bile is a mobile  telecommunications company formed through a series of mergers and acquisitions. They  are yet to fully integrate the  customer service systems for the most recent acquisitions,  and as result, customer service has been a major concern for the Chief Technology Officer. Results for the last two quarters have shown that Average Revenue Per User (ARPU) and the customer retention (Churn) rate have fallen below the industry average. The Corporate Marketing group has published some new  findings about customer satisfaction. The customers appear to be switching to Air Light, a competitor,because of  superior customer service. Global Mobile actually has better coverage in nearly all markets than AirLight , and good roaming agre ements that keep ra tes low for business  travelers. But, customer sati sfaction has remained low. The  Business Strate gy group and  the Enterprise Architecture gr oup have conducted a high-lev el project to develop the enterprise-wide strategic plan. They have de veloped a business scenario which contains a good conceptual model of  what needs  to  be   done,  and  also  identifies the key requirements. This was used in  preparing the proposal presen ted to the Executive Council and the Corporate Board. The planning for the program has been underway for several  months. Global Mobile has selected TOGAF 9 as  the basis for its Enterprise Architecture. The Corporate Board has appr oved funding for a multi-milli on Euro conversion to transition to a packaged  Customer  Service   System. It is anticipated that the overall  program will take five years  to complete, but there are some tactical projects that can  commence immediately to address the situat ion. The Corporate Board has placed one  additional  major  constraint  on   the  program.  In  addition   to  achieving  the business  outcomes directly related to  improving overall customer  service within each business unit, the Corporat e Board expects the Target Architect ure to produce an  additional saving  of at least 30% over  current operating costs through en ergy efficiency  initiatives,  virtualization  of servers and  workstations, and expanded tele commuting and  desk- sharing. This Green initiative is intended to become a model for future investments at all  company facilities worldwide. Refer to Global Mobile scenario You have been engaged  as a consultant to advise the Chief Archite ct on the best ways to approach to the  implementation planning activities for this si gnificant business tran sformation. Based on  TOGAF 9, which of the following is the best  answer? (Is this th e right answers to  choose?)

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Free OG0-092 Sample Question 3

Scenario: AGEX Inc.
Please read this scenario prior to answer ing the question AGEX is a large, global  commodities trading company which has been growing rapidly through a series of  acquisitions. Each new business  is performing well in its mark ets. However, the lack of  integration between headquarters and the busi ness units has increasingly caused problems  in the handling of customer an d financial information. The in ability to share information  across businesses has re sulted in lost opportunities to "lev erage the synerg ies" that had  been  intended  when  the  businesses  were  acqu ired.  At  present,   each  business  unit  maintains  its  own  applications .  Despite  an  earlier  initiati ve  to  install  a  common  application to manage customer, products,  supplier, and inventor information, each  business unit has different wa ys of defining each  of these core elements and has customized  the  common  application  to  th e  point  where  the  ability  to  exchange  information is difficult, co stly, and error-prone. As  a result, AGEX has begun  implementing a single Enterprise Resource  Planning (ERP) syst em to consolidate  information  from  several  applications  that   exist  across  the  lines   of  business.  The  Corporate Board is concerned  that the new ERP system must be able to manage and  safeguard customer information in a manner th at meets or exceeds th e legal requirements  of the countries in which the  company operates. This will be an increasingly important  capability as the company expands its online  services offered to clients and trading  partners. The CIO has formed an Enterprise  Architecture department, and one of the  primary goals in its charter is to coordinate  efforts between the ER P implementation team  and the business unit pers onnel who will be i nvolved in the migration process. The CIO  has also formed a cross- functional Archit ecture Review Board to oversee and govern the  architecture. After reviewing the available  alternatives, and base d on recommendations  from the ERP vendor, AGEX ha s selected TOGAF 9 as the  basis for its Enterprise  Architecture program. The CIO  has endorsed this choice wi th the full support of top  management.
You are serving as the Chief Architect.
You have been asked to recommend the approa ch to take in the  Preliminary Phase to  ensure that the Corpor ate Board's concern is addressed.  Based en TOGAF 9, which of the  following is the best answer

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Free OG0-092 Sample Question 4

Scenario: Zephyr Enterprises
Please read this scenario prior to answering the question Zephyr Enterprises specializes in the development of wind turbine blades for use in large-scale commercial wind energy production systems. Zephyr ha s manufacturing f acilities located in  Palm Springs,  California, Omaha, Nebraska, and Winnipeg, Ontario. Each of these plants supplies a different manufacturer that builds and sells complete systems. The turbine blades are custom engineered to meet each manufacturers design specifications. Until recently, most turbine blades were fabricated manually using molded fiber-reinforced plastics. However, recent improvements in composite materials, coupled with  enhanced automated methods  for precision application of materials during  the molding process, have led to significant  reduction in weight, increase  in strength, and greatly impr oved blade longevity. Zephyr has pioneered the developmen t of a proprietary automa ted process for continuous extrusion of the turbine blades. Patents have be en filed to protect th e process, but certain trade secrets must be closely guarded. Zephyr has a mature  Enterprise Architecture  organization that is supported by a cross-functional Arch itecture Review  Board. The  Chief Information Officer and  the Chief Operating  Officer co- sponsor  the Enterprise  Architecture  program. Zephyr has used TOGAF  and its Architecture  Development  Method (ADM) to develop its automated ma nufacturing processes an d systems that are  used to design, manufacture, and test the blad e assemblies. They have  recently updated to TOGAF 9 and have adapted the Zephyr Enterpri se Architecture to closely follow the TOGAF 9 framework. All of Zephyrs IT arch itects have been trained and certified on TOGAF 9.Recently, an archite cture project was completed that defined a standard  approach for controlling the Au tomated Test System that is used at each plant to perform  final quality assurance tests on each co mpleted blade assembly. The Manufacturing  Architecture Board approved the plan for im mediate implementation at each plant. An  Architecture Contract was developed that de tailed the work needed to implement and  deploy the new Automated Test System cont roller. The Chief Engineer, sponsor of the activity, has expressed concern that a uniform process be employed at  each site to ensure consistency. Refer to the Zephyr Enterprises Scenario You are the Lead Architect for this  activity. You have been asked to recommend the best approach to adopt to address the Chief Engineer's concern.Based on TOGAF 9, which of the fo lowing is the best answer?

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Free OG0-092 Sample Question 5

Scenario: Vittronics Ltd.
Please read this scenario prior to answering the question Vittronics Ltd. is a leading  medical device manufacturer in the highly competitive market for Migraine Headache Pain Management (MHPM) devices. These tiny wireless devices are implanted in the brain and can deliver a precise electric shock when the wearable Pain Control Unit (PCU) detects an increase in stress induced  by the onset of a migraine  headache. This technology will be a breakthrough in the treatment of this condition, and several  competitors are striving to be the first to introduce a product into the market. However, all of them must demonstrate the effectiveness and safety of their products in a set of clinical trials that w ill satisfy the regulatory requirements of the countries in the target markets. The Enterprise Architecture group at Vittronics has been engaged in an architecture development project to create a Secure Private Immersive Collaborative Environment (SPICE) that will allow researchers at its product development laboratories worldwide to share information about their in dependent clinical trials. The Vittronics  Enterprise Architecture  group is a mature organization that has been utilizing TOGAF for several years. They have recently upgraded to TOGAF 9. The Vittronics Architecture Development Method (VADM) is strictly based on the TOGAF 9 Architecture  Development Method (ADM) wi th extensions required  to support current good manufacturing practic es and good laboratory  practices in th eir target markets. The SPICE project team has now comple ted the Business, Informatio n Systems, and Technology  Architecture phases and has produced a complete set of deliverables for each phase. Due to the highly sensitive nature of the information that is managed in SPICE, special care was taken to ensure that each architecture do main included an examin ation of the security and privacy issues that are relevant for each domain. A  corresponding SPICE Security Architecture has been defined. The Executive Vice President for Clinical Research is the  sponsor of the Enterprise Architecture activity.
Refer to the Vittronics Ltd Scenario:
You are serving as the Lead Arch itect for the SPICE  project team. As required by TOGAF, the SPICE project teamres completed a Business Transformation Readiness Assessment in Phase A (Architecture  Vision). In that  assessment, it was determined  that there are risks associated with the adoption of the Immersive Collaborative Enviro nment. Despite a clear expr ession of the vision and the business need for utilizing SPICE to accelerate the clinical  trials, the researchers have  been resisting the change because of concerns about safe guarding individually identifiable information about the subjects who were participating in the trials. You have  been asked to recommend how this situation be managed in the implementation planning phases. Based on TOGAF 9, which of the following is the best answer?

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Free OG0-092 Sample Question 6

Scenario: Florian Flowers BV Please read this scenario prior to answering the question Florian Flowers BV is an in ternational agricultural company exporting flowers and seeds worldwide. Florian is headquartered in Rotterdam in the Netherlands, and has sales and distribution centers in over 60 countries worldw ide. Several of these centers include administrative, manufacturing, and research faci lities. To achieve full integration of their research capabilities with their development  centers located in va rious climate zones,  Florian wants to de velop strong self-directed teams in each lo cation. Florian also wants to  define new business models that are profitable while reducing their impact on the environment. Florian management is deeply committed to ensuring that the company is a  world leader in socially responsible seed development with a  business  strategy that focuses on profitability through environmentally friendly operating processes. Florians international operations are subject to various legal and regula tory requirements. In areas such as genetically modified seeds, governmental controls are strictly enforced and compliance is critical. Recently a competitor was heav ily fined for violating the regulations in a country where it was developing pest-resistant seeds. The Governing Board is concerned, and as a result has approved the expenditu re of resources to establish  an Enterprise Architecture prog ram. They have requ ested to be informed about the status  of projects that could impact regulatory co mpliance. They also want to enable the corporate legal staff and auditors  to analyze proposed architectures to ensure that they are  within the legal guidelines for a given loca tion. In addition, the research organization  should be able to see that the architecture is appr opriate for its needs.  TOGAF 9 has been  mandated as the guiding framework for the de velopment and evolution of the Enterprise  Architecture practice.
Refer to the Florian Flowers BV Scenario  
Florian management has engaged you as the Lead Consulta nt to assess the current situation. You have been asked to recommend an approach that would enable the  development of an architecture that addresses the needs of all these parties. Based on TOGAF 9, which of the following is the best answer?

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Free OG0-092 Sample Question 7

Scenario: Armstrong Defense Industries
Please read this scenario prior to answering the question
Armstrong Defense Industries is the prime contractor for the Dreadnought Unmanned Aircraft System program. Over the course of this contract, the company has grown rapidly by acquisition and has inherited numerous different procurement processes and related IT systems.Armstrong Defense is mo ving aggressively to consolidate and reduce redundant procurement processes and systems. The CEO  has announced that the company will seek to leverage higher volume discounts and lower related IT support costs by instituting a preferred supplier program. To achieve  this goal, Armstrong Defense needs to define Base line and Target Architectures. These architectures must address key stakeholders concerns such as:
1. What groups of people should be involved in procurement-related business processes?
2. What current applicatio ns do those groups use?
3. Which procurement- related business processes are supported by zero, one,or many existing applications?
4. What are the overall lifetimes of the Request for Proposal and Purchase Order business objects?
5. What non-procurement applications will need to be integrated with any new procurement applications?
6. What data will need to be shared?
At present, there are no particularly useful architectural assets related to this initiative. All assets need to be acquired and customized or created from scratch. The company prefers to implement  existing  package ap plications from systems vendors with little customization. The architecture development project has just completed its Architecture Context iteration cycle and is about to begin the Architecture Definiti on iteration cycle. Armstrong Defense is using TOGAF for its internal Enterprise Architecture activities. It uses an iterative approach for executing Architecture Development Method (ADM) projects. Refer to the Armstrong Defense Industries Scenar io You are serving as the Lead  Architect. You have been asked to identify the most appropriate architecture viewpoints for this situation. Based on TOGAF 9, which of the following is the best answer?

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Free OG0-092 Sample Question 8

Scenario: St. Croix Consulting
Please read this scenario prior to answering the question St. Croix Consulting started as an accounting and financial services company. It has expanded over the years and is now a leading North American IT and Business Services provider. With numerous practice areas and a multitude of diverse engagements underway at any given time, overall engagement management has be come challenging. The company does not want to risk its outstanding reputation or its international certifications and CMM ratings. Senior partners must become team players, working to support the broader needs of the company and its shareholders. The Enterprise Architecture team has been working to create St. Croixs Enterprise Architecture framework to address these issues. The team has defined a preliminary framework and held  workshops with key stakeholders to define a set of principles to govern the architecture work . They have completed an Architecture Vision  at a strategic level and laid out Architecture  Definitions for the four domains. They have  set out an ambitious vi sion of the future of the company over a five- year period. An Architecture Review Board has been formed comprised of IT staff executives and  executives from the majorpractice areas. The Enterprise Arch itecture framework is based  on TOGAF 9. The Chief Executive Officer and Chief Information Officer have co-sponsored the creation of the Enterprise Architecture program. Refer to the St Croix
Consulting Scenario:
You have been assigned to the role of Chief Enterprise Architect.As the EAteam prepares to formulate an Implementation plan,they have been asked by the CIO to assess the risks as sociated with the proposed architecture. He has received concerns from senior management that the proposed architecture may be too ambitious and they are not sure it can produce sufficient value to warrant the attendant risks. You have been asked to recommend an approach to satisfy these concerns. Based on TOGAF 9, which of the following is the best answer?

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Free OG0-092 Sample Question 9

Scenario: St. Croix Consulting
Please read this scenario prior to answering the question St. Croix Consulting started as an accounting and financial services company. It has expanded over the years and is now a leading North American IT and Business Services provider. With numerous practice areas and a multitude of diverse engagements underway at any given time, overall engagement management has be come challenging. The company does not want to risk its outstanding reputation or its international certifications and CMM ratings. Senior partners must become team players, working to support the broader needs of the company and its shareholders. The Enterprise  Architecture team has been wo rking to create St. Croixs  Enterprise Architecture framework to address these issues. The team has defined a preliminary framework and held  workshops with key stakeholders to define a set of principles to govern the architecture work . They have completed an Architecture Vision at a strategic level and laid out Architecture  Definitions for the four domains. They have set out an ambitious vision of the future of the company over a five-year period. An Architecture Review Board has been formed  comprised of IT st aff executives and executives from the major prac tice areas. The Enterprise Arch itecture framework is based on TOGAF 9. The Chief Executive Officer and Chief Information Officer have co- sponsored the creation of th e Enterprise Architecture progr am. Refer to the St Croix  Consulting Scenario: You have been assigned to the role of Chief Enterprise Architect. As the EA team prepares to formulate an Implementation plan, they have been asked by the CIO to assess the risks as sociated with the proposed architecture. He has received  concerns from senior management that the proposed architecture may be too ambitious and they are not sure it can produce sufficient value to warrant the attendant risks. You have been asked to recommend an approach to satisfy these concerns. Based on TOGAF 9, which of the following is the best answer?

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Free OG0-092 Sample Question 10

Scenario: Rollins Manufacturing
Please read this scenario prior to answering the question Rollins Manuf acturing is a major supplier in  the automotive industry, headquartered in Cleveland, Ohio with manufacturing plants in Chicago, Sao Paulo, Stuttgart, Yokohama, and Seoul. Each of  these plants has been operating its own Ma nufacturing Requiremen ts Planning (MRPII)  system, production scheduling, and custom developed applications that drive the automated production equipment at each plant. Rollin s is implementing lean manufacturing principle to minimize waste and improve the efficiency of all of its  production operations. During a recent exercise held for internal quality improvement, it was determined that a significant reductio n in process waste could be achieved by replacing the current MRPII and scheduling systems with a common Enterprise Resource  Planning (ERP) system located  in the Cleveland data center. This central system would provide support to each of the plants replacing  the functionality in the existing systems. It  would also eliminate the need for full data  centers at each of the plant facilities. A reduced number of IT staff could support the remaining applications. In some cases, a  third-party contractor could provide those staff. The Rollins Enterprise Architecture  department has been operating for severa l years and has mature, well-developed architecture governance and de velopment processes that are strongly ba sed on TOGAF 9.At a  recent meeting, the Architecture Review Board approved a  Request  for  Architecture Work from the Chief Engineer of Global Manufacturin g Operations who is  the project sponsor. The request covered the  initial architectural investigations and the  development of a comprehensive architectur e to plan the transformation. The Common  ERP Deployment architecture pr oject team has now been fo rmed, and the project team has been asked to develop an Architecture Vision that will achieve  the desired outcomes and benefits. Some of the plant managers have expressed concern about the security and  reliability of driving their MRPII and production scheduling  from a central system  located in Cleveland.  The Chief Engineer wants to  know how these co ncerns can be addressed. Refer to the Rollins Manufactur ing Scenario You are serving as the Lead Enterprise Architect of the newly-formed Common ERP Deployment  architecture project  team. As the Common ERP Deploym ent architecture project team  assembles for its initial meeting, many of the participants have voic ed concerns about the sweeping scope of the initiative. Others are confid ent that th ey know a solution that will work. During the  meeting, a number of alterna tive recommendations for how to proceed are put forward by members of the team. You have been asked to select the most appropriate  recommendation to ensure that the team ev aluates different approaches to the problem and clarifies the requirements for the archit ecture. Based on TOGAF 9, which of the  following is the best answer?

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Free OG0-092 Sample Question 11

Scenario: Vittronics Ltd. Please read this scenario prior to answering the question Vittronics Ltd. is a leading medical device manufacturer in the highly competitive market for Migraine Headache pain Management(MHPM)devices. These tiny wireless devices are implanted in the brain and can deliver a  precise electric shock when the wearable Pain Control Unit (PCU) detects an increase in stress induced  by the onset of a migraine headache. This technology will be a breakthrough in the treatment of this condition, and several competitors are striving to be the first to introduce a product into the market. However, all of them must demonstrate the effectiveness and safety of their products in a set of  clinical trials that will satisfy the regulatory requirements of the countries in the target markets. The Enterprise Architecture group at Vittronics has been engaged in an architecture development project to create a Secure Private Immersive Collaborative Environment (SPICE) that will allow researchers at its product deve lopment laboratories worldwide to share information about their in dependent clinical trials. The Vittronics Enterprise Architecture group is a mature organization that has been utilizing TOGAF for several years. They have recently upgraded to TOGAF 9. The Vittronics Architecture Development Method (VADM) is strictly based on the TOGAF 9 Architecture Development Method (ADM) wi th extensions required to support current good manufacturing practices and good laboratory practices in their target markets.The SPICE project team has now completed the Business, Information Systems, and Technology  Architecture phases and has produced a complete set of deli verables for each phase. Due to the highly sensitive nature of the information that is ma naged in SPICE, special care  was taken to ensure that each architecture do main included an examin ation of the security  and privacy issues that are relevant for each domain. A corresponding SPICE Security Architecture has been defined. The Executive  Vice President for Clinical Research is the  sponsor of the Enterprise Architecture activity. He has stated that the changes to the SPICE architecture will need to be rolled out on a geographic basis that will minimize disruptions to ongoing  clinical trials. The work will need to be done in st ages and rolled  out in geographical regions. Refer to the Vittronics Ltd Scenario You are serving as the Lead Architect for the SPICE project team . You have been asked to recommend the approach to identify the work  packages that will be in cluded in the Transition Architecture(s). Based en TOGAF 9, which of the following is the best answer?

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Free og0-092 Sample Question 12

Worldwide Mobile is a mobile telecommunications company formed through a series of mergers and acquisitions. They are yet to fully integrate the customer service systems for the most recent acquisitions, and as result, customer service has been a major concern for the Chief Technology Officer. Results for the last two quarters have shown that Average Revenue Per User (ARPU) and the customer retention (Churn) rate have fallen below the industry average. The
Corporate Marketing group has published some new finding about customer satisfaction. The customers appear to be switching to Air Light, a competitor, because of superior customer service. World wide Mobile actually has better coverage in nearly all markets than Air Light, and good roaming agreement that keep rates low for business travellers. But customer satisfaction has remained low. The Business Strategy group and the Enterprise Architecture group have conducted a high-level project to develop the enterprise-wide strategic plan. They have developed a business scenario which contains a good conceptual model of what needs to be done and also identifies the key requirements. This was used in preparing the proposal presented to the Executive Council and the Corporate Board. The planning for the program has been underway for several months. World wide Mobile has selected TOGAF 9 as the basis for its Enterprise Architecture. The Corporate Board has approved funding for a multi-million Euro conversion to transition to a packaged Customer Service System. It is anticipated that the over all program will take five years to complete, but there are some tactical projects that can commence immediately to address the situation. The Executive Council has stated that the program should define specific initiatives to enable each regional business units to create an implementation of the Customer Service System. The implementation must meet the needs of the business unit and still provide the information needed to enable major improvements to the customer. Refer to World wide Mobile-2 Scenario You are serving as the Lead Architect for the Performance and Integrity project of the Customer Service System program. The project has been chartered to address the architecture(s) required to support the Customer Service System from an infrastructure perspective. At present time, the project team is conducting an architecture development project that is focused on the customer self service capability, which was defined as part of the earlier strategic planning activities. This capability will enable customers to access their accounts, pay bills, request
account reviews, and provision services from any web- enabled device. The project team has gathered information about the self-service capability, developed a business scenario, and used the results to define an Architecture Vision for achieving the capability. You have been asked to recommend the course of action to complete the project. Based on TOGAF 9, which of the following is best answer?

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Free OG0-092 Sample Question 13

Scenario: AGEX Inc.
Please  read  this  scenario  prior  to  answer
ing  the  question  AGEX  is  a  large,  global  
commodities  trading  company  which  has  been  growing  rapidly  through  a  series  of  
acquisitions.  Each  new  business  
is  performing  well  in  its  mark
ets.  However,  the  lack  of  
integration between headquarters and the busi
ness units has increasingly caused problems
in  the  handling  of  customer  an
d  financial  information.  The  in
ability  to  share  information  
across  businesses  has  re
sulted  in  lost  opportunities  to  "lev
erage  the  synerg
ies"  that  had  
been  intended  when  the  bu
sinesses  were  acqu
ired.  At  present,
 each  business  unit
maintains    its    own    applications
.    Despite    an    earlier    initiati
ve    to    install    a    common  
application  to  manage  customer,  products,  
supplier,  and  inventor
y  information,  each  
business  unit  has  different  wa
ys  of  defining  each  of  these  core  elements  and  has  
customized    the    common    application    to    th
e    point    where    the    ability    to    exchange  
information   is   difficult,   co
stly,   and   error-prone.   As
   a   result,   AGEX   has   begun   
implementing   a   single   Enterprise   Resource
   Planning   (ERP)   syst
em   to   consolidate   
information  from  several  applications  that  
exist  across  the  lines
  of  business.  The
Corporate  Board  is  concerned  
that  the  new  ERP  system  must  be  able  to  manage  and  
safeguard customer information in a manner th
at meets or exceeds th
e legal requirements
of  the  countries  in  which  the  
company  operates.  This  will  be  an  increasingly  important  
capability  as  the  company  expands  its  online  
services  offered  to  clients  and  trading  
partners.  The  CIO  has  formed  an  Enterprise
  Architecture  department,  and  one  of  the  
primary goals in its charter is to coordinate
 efforts between the ERP implementation team and  the  business  unit  personnel  who  will  be  involved  in  the  migration  process.  The  CIO  has also formed a cross- functional Archit
ecture Review Board to oversee and govern the architecture.  After  reviewing  the  available  alternatives,  and  based  on  recommendations  from  the  ERP  vendor,  AGEX  has  selected  TOGAF  9  as  the  basis  for  its  Enterprise  
Architecture  program.  The  CIO  has  endorsed  this  choice  with  the  full  s
upport  of  top  management.  Refer  to  the  AGEX  Inc.  Scenario  You  are  serving  as  the  Chief  Architect.  
As  part  of  the  process  for  establishing  the  
Enterprise  Architecture  department,  you  have  
decided  to  create  a  set  of  prin
ciples  to  guide  the  activities.  You  have  been  asked  to  
recommend the best approach for this work.
Based on TOGAF 9, which of the following
is the best answer?

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